Accessibility & Inclusivity

At Northumbrian Gifts, we want everyone to feel welcome, whether visiting our shop in Ashington, shopping online or contacting our team.

As a family-run Northumberland business, we believe in treating everyone with kindness, patience and respect, and are always happy to provide additional assistance wherever we can.

Visiting Our Shop

We aim to make visiting Northumbrian Gifts as comfortable and accessible as possible.

• Step-free access to our shop

• Wheelchair-accessible parking

• Wheelchair-accessible toilet facilities available when required

• Friendly staff who are happy to offer assistance with shopping, selecting gifts or carrying purchases

If you have particular accessibility requirements, please contact us before visiting and we'll do our best to help.

Shopping Online

Our website allows customers to browse and purchase our products from home, with delivery available throughout the UK.

If you need help placing an order, choosing a gift or obtaining further product information, our team is happy to assist.

Dietary Requirements

We offer a selection of food and drink gifts, including products suitable for different dietary preferences. Please contact us if you need assistance understanding ingredients or allergens before purchasing.

Our Commitment

We are committed to providing a friendly, inclusive environment for our customers, visitors and colleagues.

We recognise that everyone's needs are different and welcome feedback on how we can improve accessibility across our business.

Contact Us

Northumbrian Gifts
Ashington, Northumberland

Telephone: 01670 855338
Email: sales@northumbriangifts.co.uk

Website: www.northumbriangifts.co.uk